Effective Date: 15 March 2025
Oraxxi Pty Ltd (“Oraxxi”, “we”, “our”, “us”) is a company registered in South Africa under registration number 2022/200108/07, with its principal place of business located at 160 Main Street, Marshalltown, Johannesburg 2001, Absa Towers. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, products, and offerings, including but not limited to mobile phones, laptops, and related devices (collectively referred to as “Services”).
By accessing or using our website and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our Services.
1. Acceptance of Terms
By using the Oraxxi website or any of our Services, you acknowledge that you have read, understood, and agreed to these Terms. We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and your continued use of the Services after such changes constitutes your acceptance of the modified Terms.
2. Eligibility
To use our website and Services, you must be at least 18 years of age and capable of entering into a legally binding contract. By using the Services, you represent and warrant that you meet these requirements.
3. Account Registration
To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to maintain and promptly update your information to ensure it remains accurate. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities under your account. You must provide the following details during registration:
- Email address
- Contact number
- Full name
- Shipping address
4. Products and Services
Oraxxi offers mobile phones, laptops, related devices, and other products. The descriptions, prices, and availability of products and Services are subject to change without notice. We reserve the right to correct any errors or inaccuracies related to pricing, product descriptions, or other information.
5. Pricing and Payments
All prices displayed on our website are in South African Rand (ZAR) and inclusive of applicable taxes, unless stated otherwise. Payment for products or services must be made through the methods specified on our website. By making a purchase, you agree to pay the full amount due, including any shipping, handling, or additional charges.
Installment Payments: We offer installment plans through Mobicred. Customers must apply through the Mobicred website here and qualify to use the installment plan option.
6. Shipping and Delivery
Oraxxi will make reasonable efforts to deliver products within the following timeframes:
- Local delivery: 3-5 business days
- International delivery: 7-10 business days
These delivery times are estimates and not guaranteed. Shipping fees may apply and will be calculated at checkout.
7. Returns, Refunds, and Cancellations
Oraxxi offers a return policy for products purchased from our website. The following conditions apply:
- Products must be unused and in their original condition.
- Customers are responsible for the cost of return shipping.
- Returns must be initiated within 30 days of receiving the product.
If you wish to return an item, please refer to our existing refund policy, which is available on our website.
8. Use of Website
You agree to use our website and Services for lawful purposes only. You may not:
- Violate any applicable local, national, or international law.
- Engage in fraudulent activity or mislead others.
- Use the website in any way that could damage or impair the functionality or security of the website.
- Upload harmful content, viruses, or malware to our website.
9. Intellectual Property
All content on the Oraxxi website, including text, graphics, logos, images, and software, is the property of Oraxxi or its content providers and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from the website without prior written consent from Oraxxi.
10. Privacy Policy
Your use of the website and Services is also governed by our [Privacy Policy], which can be found on our website. By using our Services, you consent to the collection, use, and sharing of your personal information as outlined in the Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by law, Oraxxi will not be liable for any damages arising from the use or inability to use the website, Services, or products, including but not limited to direct, indirect, incidental, or consequential damages. Oraxxi’s liability for any claims, losses, or damages is limited to the amount you paid for the affected product or service.
12. Indemnity
You agree to indemnify, defend, and hold harmless Oraxxi, its directors, employees, agents, and affiliates from any claims, liabilities, losses, damages, or expenses arising out of or in connection with your use of the website or Services, violation of these Terms, or infringement of any third-party rights.
13. Force Majeure
Oraxxi will not be liable for any failure or delay in the performance of its obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or other events beyond our control.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts, located in Johannesburg.
15. Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remainder of these Terms will continue in full force and effect.
16. Termination
Oraxxi reserves the right to suspend or terminate your access to the website or Services at any time, with or without notice, for any reason, including violation of these Terms.
17. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Oraxxi Pty Ltd
Email: marketing@oraxxi.com
Phone: +27 84 259 1293
Address: 160 Main Street, Marshalltown, Johannesburg 2001, Absa Towers